Top Violations in Disabled-access lawsuits:
- Signs missing, wrong or incomplete. Example: A sign says that anyone parking illegally in accessible parking spots will be towed, but fails to name the towing company or provide a phone number.
- Site barriers. Examples: A walkway has obstructions such as cracks or fire hydrants, making it difficult for a wheelchair to pass through. A parking lot lacks a defined path from the disabled parking to a sidewalk.
- Parking stalls or aisles. Examples: A parking stall isn’t striped properly or an aisle is too narrow.
- Curb ramps. Example: There is a curb ramp going up from the accessible parking spot to the sidewalk, but no ramp allowing a person in a wheelchair to get from the sidewalk to the store entryway.
- Pedestrian ramps and handrails. Example: There’s a ramp, but no handrail, leading into the store entryway.
- Stairs and handrails. Example: A stairway has a handrail, but it’s too high or low for a person in a wheelchair.
- Doors. Examples: A door is too narrow, or it slams shut in fewer than three seconds, making it difficult for someone with a cane to maneuver through it.
- Restrooms. Examples: The restroom is too small and there is a lack of turning space. Towel dispensers are mounted too high.
- Dressing rooms in clothing stores. Examples: There is insufficient floor space or a bench is too small or light.
- Retail store aisles. Example: A stacked merchandise display blocks the path of travel.
Source: Paul Joelson, Joelson Vail Associates
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